Last Updated: 16 January 2025
These Terms of Use constitute a legally binding agreement between you ("you", "your") and Neptun ("Neptun", "we", "our", or "us"). They govern your use of the Neptun Platform and related services ("Neptun Services"), whether provided directly by Neptun or through its affiliates.
By accessing or using the Neptun Platform, you confirm that you have read, understood, and accepted these Terms and any related policies. Continued use constitutes your agreement to comply. If you do not understand or accept these Terms, do not use the Platform.
Digital Assets are highly volatile and involve significant financial risk. Before using the Neptun Platform, assess whether trading or holding Digital Assets aligns with your financial circumstances and risk tolerance.
Neptun does not act as a broker, advisor, agent, or fiduciary. No communication from us should be construed as investment or legal advice. You are solely responsible for your financial decisions. Always conduct your own research and consult professional advisors. We are not liable for any resulting losses.
We may revise eligibility requirements at any time, without notice.
Access to the Platform is at our discretion. We may deny access at any time. You may not post harmful, defamatory, or misleading content, or manipulate markets. Breaches may lead to suspension or termination.
We collect and retain your personal data to comply with legal obligations, including tax and anti-money laundering laws.
You are responsible for the necessary equipment, software, and internet connection to use the Platform.
We do not owe you fiduciary duties unless expressly stated. We will manage conflicts of interest to safeguard user interests.
We may impose activity or transaction limits at our discretion.
You are responsible for protecting your access credentials and devices. Notify us of any unauthorized activity immediately.
Your data is processed per our Privacy Notice, which is incorporated into these Terms.
We may suspend or terminate your access for non-compliance, fraud, or legal reasons. We may close open transactions and deduct fees from your Wallet.
We are not responsible for user-generated content. We may remove or act against violations.
You may not use the Platform for illegal, fraudulent, or unauthorized purposes, including market manipulation or unauthorized commercial use.
You confirm that you have legal authority to enter into these Terms and use the Platform in compliance with applicable laws.
The Platform is provided "as is" without warranties. We do not guarantee availability, accuracy, or uninterrupted access.
You agree to indemnify Neptun from claims arising out of your use of the Platform or violation of these Terms.
Our liability is limited to fraud or willful misconduct. We are not liable for indirect damages or third-party failures.
These Terms are governed by English law unless otherwise required by applicable law.
Disputes must first be addressed with us directly. If unresolved, they shall be settled by confidential arbitration under the LCIA rules.
You waive the right to participate in any class actions against Neptun.
Reach our support team at https://t.me/neptunfunsupport. We may contact you via the information you've provided.
Wallet services are provided by Privy.io. Neptun is not responsible for their operation.
Key definitions such as "Digital Assets", "Applicable Law", and "Transaction" are outlined in the full Terms.